National Survey Reveals Persistent Gaps in Pediatric Care Experiences Among U.S. Families

Zarminali Pediatrics releases data emphasizing the need for more connected, coordinated care

Chicago, Illinois (October 29, 2025) – Zarminali Pediatrics, the first outpatient pediatric destination purpose-built to provide elevated, seamlessly coordinated primary and specialty care nationwide, today released comprehensive findings from a new survey of U.S. parents that highlight the need for more accessible, tech-forward solutions. 

Zarminali conducted the survey to better understand the evolving needs of today’s families, gathering insights that will directly inform their development of a more modern, multispecialty pediatric practice. Key findings from the survey include: 

• Parents need more accessible care: 95% of parents noted the importance of being able to reach their pediatrician’s office outside of business hours. During regular hours, 52% have had to delay or skip a visit due to limited availability; despite this, only 13% used telehealth as an alternative. 

• Parents need clearer communication: Around 56% of parents feel rushed through appointments, with 48% leaving appointments feeling unclear about next steps. 

• Parents want seamless coordination: 79% of parents have to repeatedly share their child's medical history because different providers don't have shared access to information. Nearly 90% of parents said a centralized system for their child's full health history would be helpful, yet only 1 in 10 have access to a centralized Electronic Health Record (EHR).
• Parents want technology that works for them: Approximately half of parents would feel more supported if they had access to easy-to-use patient portals (50%) or a mobile app (48%) for resources and communication. While parents across generations see digital tools as a valuable source of support, their specific preferences differ by age group. For example, Millennial parents are significantly more likely to favor mobile apps, 46% compared to 27% of Gen X parents. 

Read the full report and its findings here. 

"Our national survey confirmed that parents across the country are ready for a new model of care that addresses the growing health challenges facing our kids,” said Danish Qureshi, founder and CEO of Zarminali Pediatrics. “The time for simply patching a broken system is past us. The future of pediatric care lies in a new, collaborative approach that delivers compassionate, tech-enabled support tailored to the unique needs of every family."

The survey’s findings come as Zarminali recently welcomed its new Chief Technology Officer, Syed Hassan, who will lead the company’s efforts to bridge the gaps in care that parents and clinicians are navigating with innovative, thoughtful technology. Hassan brings over 20 years of experience designing thoughtful technology platforms for consumers across healthcare and beyond, most notably driving development of an industry-leading healthcare platform at Hims & Hers. 

Since launching in late 2024, Zarminali has grown its footprint rapidly. Earlier this month, the company unveiled its first de novo clinic, built from the ground up in Michigan. The newest location marks five clinics in the state, with more on the way. Today, Zarminali has clinics across two states with plans for eight additional states in the coming months. Guided by data-driven insight and close partnerships with families, Zarminali is building a collaborative pediatric care experience that reflects the needs of families nationwide.

To visit Zarminali Pediatrics or learn more about how the company is shaping the future of comprehensive, family-centered care at a national scale, check out their website: zarminali.com